Track documentation analytics and understand content effectiveness with visitor data.
The Analytics page shows data about visitors to your docs, how they interact with the assistant, what they search for, and their feedback. Use this information to identify which pages are most valuable to your users and track trends over time.Use the range selector to adjust the time period for displayed data.
The visitors tab displays a bar chart of visitors over time, a list of popular pages, and a list of referrers.Review your visitors analytics to:
Monitor traffic trends: Observe changes in traffic after updates or new content to understand the impact of your changes.
Identify popular pages: Use popular pages to understand what content is most important to your users so that you can make sure it is up to date and comprehensive.
Track traffic sources: Understand where your users are coming from to help you optimize your content for the right audience.
The assistant tab displays a bar chart of assistant usage over time, a list of categories, and chat history.Review your assistant analytics to:
Monitor assistant usage: Observe changes in assistant usage to understand how your users engage with your content.
Identify frequent categories: Use high occurrence categories to understand what topics are most important to your users. Identify gaps in coverage and prioritize content updates.
Review chat history: Get detailed high intent data about how your users think about your product by reviewing their chat history with the assistant. See what terms they use, what they need help with, and what tasks they try to accomplish.
The searches tab displays a bar chart of searches over time and specific queries.Review your searches analytics to:
Monitor search trends: Observe changes in search queries to understand how your users are finding your content and what topics they want information on.
Identify frequent queries: Use frequent queries to understand what topics are most important to your users. Identify gaps in coverage and prioritize content updates.
Identify low click through rates: Click through rates (CTR) show how many users click a search result after typing in a query. Low CTR can indicate that the search results are not relevant to users’ queries. If you have frequent search terms with low CTR, consider improving the relevance of search results by adding keywords and updating your content.
The feedback tab displays a bar chart of feedback over time and specific feedback items.See Feedback for more information on using feedback data to improve your content.
